Associate Professor Associate Director of the Center for Film, Television, and New Media Santa Barbara, CA 93106 Telephone: 805-893-8237 E-mail: metzger@comm.ucsb.edu Miriam MetzgerProfessor Metzger received her Ph.D. from the Annenberg School for Communication at the University of Southern California in 1997. After serving as a Visiting Assistant Professor at the University of Michigan, Dr. Metzger joined the faculty at UCSB in 2000. Her interests lie at the intersection of media, information technology, and trust, centering on how information technology alters our understandings of credibility, privacy, and the processes of media effects. Her recent work has examined how information technology alters our understandings of trust in the new media environment, with a specific focus on the credibility of information online; and on how trust intersects with privacy and disclosure in online social networks. Prior studies have examined the impact of media on public opinion, and the theoretical and regulatory changes brought about by new media technologies. In 2008, Dr. Metzger published an edited volume on Digital Media, Youth, and Credibility with MIT Press, as part of the MacArthur Series on Digital Media & Learning. Her research articles have been published in such journals as Human Communication Research, Journal of Communication, Communication Research, Journalism & Mass Communication Quarterly, Mass Communication & Society, Communication Yearbook, New Media & Society, Journal of Computer-Mediated Communication, Journal of Broadcasting & Electronic Media, Journal of the American Society for Information Science & Technology, Computers & Education, Computers in Human Behavior, Critical Studies in Media Communication, Communication Research Reports, and Information, Communication & Society. Dr. Metzger teaches courses in media processes and effects, communication law, the Internet and society, and statistics for the social sciences. Dr. Metzger is a faculty affiliate of the Center for Information, Technology and Society, as well as the Center for Film, Television, and New Media at UCSB. Dr. Metzger has served as a consultant to the MacArthur Foundation, the New Media Consortium, and the National Library of Medicine based on her work on Internet credibility. |
Selected Publications and TalksCredibility: [see also Credibility@UCSB Project] Flanagin, A. J., & Metzger, M. J. (2008). The credibility of volunteered geographic information. GeoJournal, 72, 137-148. Metzger, M. J., & Flanagin, A. J. (Eds.) (2008). Digital media, youth, and credibility. Cambridge: MIT Press. Metzger, M. J. (2007). Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research. Journal of the American Society for Information Science and Technology, 58(13), 2078-2091. Flanagin, A. J., & Metzger, M. J. (2007). The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information. New Media & Society, 9(2), 319-342. Metzger, M. J. (2005). Understanding how Internet users make sense of credibility: A review of the state of our knowledge and recommendations for theory, policy, and practice. Metzger, M. J., Flanagin, A. J., Eyal, K., Lemus, D. R., & McCann, R. (2003). Credibility in the 21st century: Integrating perspectives on source, message, and media credibility in the contemporary media environment. In P. Kalbfleisch (Ed.), Communication Yearbook 27, (pp. 293-335). Mahwah, NJ: Lawrence Erlbaum. Metzger, M. J., Flanagin, A. J., & Zwarun, L. (2003). College student Web use, perceptions of information credibility, and verification behavior. Computers & Education, 41, 271-290. Flanagin, A. J., & Metzger, M. J. (2003). The perceived credibility of personal Web page information as influenced by the sex of the source. Computers in Human Behavior, 19, 683-701. Flanagin, A. J., & Metzger, M. J. (2000). Perceptions of Internet information credibility. Journalism and Mass Communication Quarterly, 77, 515-540. Privacy:Metzger, M. J. (2009). Privacy 2.0: Privacy Management in Social Networking Sites. Faculty Lecture Series, Center for Information Technology & Society, UCSB. Powerpoint Presentation Metzger, M. J. (2007). Communication privacy management in electronic commerce. Journal of Computer-Mediated Communication, 12(2). Metzger, M. J. (2006). Effects of site, vendor, and consumer characteristics on Web site trust and disclosure. Communication Research, 33(3), 155-179. Metzger, M. J. (2004). Exploring the barriers to electronic commerce: Privacy, trust, and disclosure online. Journal of Computer-Mediated Communication, 9(4). Metzger, M. J. (2004). Never the Twain Shall Meet? Public Opinion and Policy Initiatives for Online Privacy Protection. Faculty Lecture Series, Center for Information Technology & Society, UCSB. Metzger, M. J., & Docter, S. (2003). Public opinion and policy initiatives for online privacy protection. Journal of Broadcasting & Electronic Media, 47(3), 350-374. Internet and Media Effects:Metzger, M.J. (2009). Media effects in the era of Internet communication. In R. Nabi & M. B. Oliver (Eds.), The Sage Handbook of Media Processes and Effects. Thousand Oaks, CA: Sage. Chaffee, S. H., & Metzger, M. J. (2001). The end of mass communication? Mass Communication and Society, 4(4), 365-379. Flanagin, A. J., Farinola, W. J. M., & Metzger, M. J. (2000). The technical code of the Internet / World Wide Web. Critical Studies in Media Communication, 17, 409-428. Metzger, M. J., & Flanagin, A. J. (2002). Audience orientations toward new media. Communication Research Reports, 19, 338-351. Flanagin, A. J., & Metzger, M. J. (2001). Internet use in the contemporary media environment. Human Communication Research, 27, 153-181. Metzger, M. J. (2000). When no news is good news: Inferring closure for news issues. Journalism & Mass Communication Quarterly, 77(4), 760-787. Eyal, K., Metzger, M., Lingsweiler, R. W., Mahood, C., & Yao, M. (2006). Aggressive political opinions and violent media exposure. Mass Communication & Society, 9(4), 399-428. Zwarun, L., Linz, D., Metzger, M. J., & Kunkel, D. (2006). Effects of showing risk in beer commercials to young drinkers. Journal of Broadcasting & Electronic Media, 50(1), 52-77. Lemus, D., Seibold, D. R., Flanagin, A. J., & Metzger, M. J. (2004). Argument and decision making in computer-mediated groups. Journal of
Communication, 54, 302-320. Major Research Grants: John D. and Catherine T. MacArthur Foundation. Co-principal investigator, “Kids and Credibility: An Empirical Examination of Youth, Digital Media, and Information Credibility” PIs: Andrew Flanagin & Miriam Metzger Affiliations: |