Professor
Ph.D. University of Southern California

Communication Technologies

Organizational Communication

5840 Ellison Hall
Santa Barbara, CA 93106
Telephone: 805-893-7892
Fax: 805-893-7102
E-mail: flanagin@comm.ucsb.edu

Andrew Flanagin

Andrew Flanagin joined the department in 1996 after earning M.A. and Ph.D. degrees in Communication Theory and Research from the Annenberg School for Communication, at the University of Southern California. Prior to this, he earned a B.A. in Sociology and American Studies from Yale University and worked for several years as a Management Systems Consultant, Systems Analyst, Computer Programmer, and a Foreign Liaison and Technology Transfer Specialist. These experiences reflect his overarching interest in the use of technologies in contemporary society.

Professor Flanagin's research focuses on the ways in which communication and information technologies structure and extend human interaction, with particular emphases on processes of organizing and information evaluation and sharing. His specific research interests span four interrelated areas: (1) Collective organizing, particularly as influenced by the use of contemporary technologies. Recent research in this domain emphasizes features of the contemporary media environment that disrupt the traditional assumptions of collective action theory and create novel opportunities for information sharing and collective activity. (2) People's perceptions of the credibility of information gathered and presented online (see www.credibility.ucsb.edu). For example, work on web credibility has examined media, source, site, and message credibility by considering the effects of web design characteristics, sex of the information source and receiver, and various user factors. (3) Organizational technology use. Representative study topics include technological implementation efforts, organizational assimilation and communication technology use, processes of knowledge management using new technologies, and computer-mediated group work, including considerations of online group performance, argument and decision making online, and the role of member sex and anonymity in computer-mediated groups. (4) The use of emerging technologies. Research in this area examines several types of technology (e.g., chat rooms, instant messaging, email, and numerous information sharing environments) by focusing on various phenomena related to technology usage (e.g., social pressures on technological adoption and uncertainty reduction through mediated information exchange).

Related to this research program, Professor Flanagin teaches courses on technologies and organizations, the Internet and Web, collaborative technologies, communication theory, research methods, and organizational theory and new forms of organizing.

Professor Flanagin has published several dozen research articles, in books and in various international journals, including Human Communication Research, Communication Monographs, Communication Theory, Organization Science, New Media & Society, Journal of Communication, Management Communication Quarterly, The Electronic Journal of Communication / La revue électronique de communication, Communication Yearbook, Journalism and Mass Communication Quarterly, the Journal of Business Communication, Critical Studies in Media Communication, Computers in Human Behavior, Computers and Education, Communication Research Reports, and the International Journal of Police Science and Management. He has also received grant funding, totaling over one million dollars, from agencies such as the National Science Foundation and the MacArthur Foundation to support his research, and has served on the Editorial Boards of Human Communication Research, Journal of Communication, Management Communication Quarterly, Journal of Applied Communication Research, and Communication Research Reports.

In addition, Professor Flanagin's research has been presented at several national conferences as well as at international conferences in Australia, Canada, France, Germany, Israel, Korea, Mexico, and Slovenia.

Education

Ph.D. Communication Theory and Research, Annenberg School for Communication,
University of Southern California, Los Angeles, California, 1996
Dissertation Advisor: Peter Monge

M.A. Communication Theory and Research, Annenberg School for Communication,
University of Southern California, Los Angeles, California, 1995

B.A. Sociology and American Studies, Yale University, New Haven, Connecticut, 1987; cum laude graduate
Senior Thesis Advisor: Alan Trachtenberg


Academic Positions

2008-present, Professor, Department of Communication, University of California, Santa Barbara, Santa Barbara, California.

2002-2008, Associate Professor, Department of Communication, University of California, Santa Barbara, Santa Barbara, California.

1996-2002, Assistant Professor, Department of Communication, University of California, Santa Barbara, Santa Barbara, California.


Awards and Honors

International Communication Association Outstanding Article Award, 2007

Top Paper Award, Organizational Communication Division, International Communication Association Annual Conference, 2006

Top Paper Award, Organizational Communication Division, International Communication Association Annual Conference, 2005

Top Four Paper Award, Group Communication Division, National Communication Association Annual Conference, 2003

Top Four Paper Award, Communication and Technology Division, International Communication Association Annual Conference, 2003

Top Paper Award, Group Communication Division, National Communication Association Annual Conference, 2000

Top Three Paper Award, Communication and Technology Division, International Communication Association Annual Conference, 2000

Purdue University Award for Excellence in Distance Education, 2000 (shared with co-instructors from Purdue, the University of Illinois, and the University of Southern California)

Outstanding Faculty Member Award, Residence Halls Association, University of California, Santa Barbara, 2000

Nominated Participant, Conference on The State of Media Studies, The Freedom Forum Media Studies Center, Columbia University, New York, NY, 1995


Research

Publications

Flanagin, A. J., Pearce, K., & Bondad-Brown, B. (in press). The destructive potential of electronic communication technologies in organizations. In P. Lutgen-Sandvik & B. Davenport-Sypher (Eds.), The destructive side of organizational communication: Processes, consequences, and constructive ways of organizing. Mahwah, NJ: Routledge/LEA.

Metzger, M. J., Flanagin, A. J., & Medders, R. (in press). Social and heuristic approaches to credibility evaluation online. Journal of Communication.

Bimber, B., Stohl, C., & Flanagin, A. J. (2008). Technological change and the shifting nature of political organization. In A. Chadwick & P. N. Howard (Eds.), Handbook of Internet and Politics (pp. 72-85). New York: Routledge.

Flanagin, A. J., & Metzger, M. J. (2008). The credibility of volunteered geographic information. GeoJournal, 72, 137-148.

Flanagin, A. J., & Metzger, M. J. (2008). Digital media and youth: Unparalleled opportunity and unprecedented responsibility. In M. J. Metzger & A. J. Flanagin (Eds.), Digital media, youth, and credibility (pp. 5-27). Cambridge: MIT Press.

Metzger, M. J., & Flanagin, A. J. (Eds.) (2008). Digital media, youth, and credibility. Cambridge: MIT Press.

Metzger, M. J., & Flanagin, A. J. (2008). Introduction. In M. J. Metzger & A. J. Flanagin (Eds.), Digital media, youth, and credibility (pp. 1-4). Cambridge: MIT Press.

Flanagin, A. J. (2007). Commercial markets as communication markets: Uncertainty reduction through mediated information exchange in online auctions. New Media & Society, 9(3), 401-423.

Flanagin, A. J., & Metzger, M. J. (2007). The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information. New Media & Society, 9(2), 319-342.

Flanagin, A. J., Stohl, C., & Bimber, B. (2006). Modeling the structure of collective action. Communication Monographs, 73, 29-54.

Yao, Z. M., & Flanagin, A. J. (2006). A self-awareness approach to computer-mediated communication. Computers in Human Behavior, 22, 518-544.

Bimber, B., Flanagin, A. J., & Stohl, C. (2005). Reconceptualizing collective action in the contemporary media environment. Communication Theory, 15, 365-388.

Flanagin, A. J. (2005). IM online: Instant messaging use among college students. Communication Research Reports, 22, 175-187.

Palomares, N., & Flanagin, A. J. (2005). The potential of electronic communication and information technologies as research tools: Promise and perils for the future of communication research. In P. Kalbfleisch (Ed.), Communication Yearbook 29 (pp. 147-185). Mahwah, NJ: Lawrence Erlbaum.

Flanagin, A. J. (2004). The challenges of radical change: The case of technological implementation in a governmental organization. In J. Keyton & P. Shockley-Zalabak (Eds.), Case studies for organizational communication: Understanding communication processes (pp. 120-127). Los Angeles: Roxbury Publishing.

Flanagin, A. J., Park, H. S., & Seibold, D. R. (2004). Group performance and collaborative technology: A longitudinal and multilevel analysis of information quality, contribution equity, and members' satisfaction in computer-mediated groups. Communication Monographs, 71, 352-372.

Flanagin, A. J., & Waldeck, J. H. (2004). Technology use and organizational newcomer socialization. The Journal of Business Communication, 41, 137-165.

Fulk, J., Heino, R., Flanagin, A. J., Monge, P., & Bar, F. (2004). A test of the individual action model for organizational information commons. Organization Science, 15, 569-585.

Lemus, D., Seibold, D. R., Flanagin, A. J., & Metzger, M. J. (2004). Argument and decision making in computer-mediated groups. Journal of Communication, 54, 302-320.

Waldeck, J. H., Seibold, D. R., & Flanagin, A. J. (2004). Organizational assimilation and communication technology use. Communication Monographs, 71, 161-183.

Flanagin, A. J., & Metzger, M. J. (2003). The perceived credibility of personal Web page information as influenced by the sex of the source. Computers in Human Behavior, 19, 683-701.

Metzger, M. J., Flanagin, A. J., Eyal, K., Lemus, D. R., & McCann, R. (2003). Credibility in the 21st century: Integrating perspectives on source, message, and media credibility in the contemporary media environment. In P. Kalbfleisch (Ed.), Communication Yearbook 27, (pp. 293-335). Mahwah, NJ: Lawrence Erlbaum.

Metzger, M. J., Flanagin, A. J., & Zwarun, L. (2003). College student Web use, perceptions of information credibility, and verification behavior. Computers & Education, 41, 271-290.

O'Sullivan, P. B., & Flanagin, A. J. (2003). Reconceptualizing "flaming" and other problematic messages. New Media & Society, 5, 69-94.

Flanagin, A. J. (2002). The elusive benefits of the technological support of knowledge management. Management Communication Quarterly, 16, 242-248.

Flanagin, A. J. (2002). The impact of contemporary communication and information technologies on police organizations. In H. Giles (Ed.), Law enforcement, communication, and community (pp. 85-105). Amsterdam: John Benjamins.

Flanagin, A. J., Tiyaamornwong, V., O'Connor, J., & Seibold, D. R. (2002). Computer-mediated group work: The interaction of member sex and anonymity. Communication Research, 29, 66-93.

Metzger, M. J., & Flanagin, A. J. (2002). Audience orientations toward new media. Communication Research Reports, 19, 338-351.

Flanagin, A. J., & Metzger, M. J. (2001). Internet use in the contemporary media environment. Human Communication Research, 27, 153-181.

Flanagin, A. J., Monge, P. R., & Fulk, J. (2001). The value of formative investment in organizational federations. Human Communication Research, 27, 69-93.

Flanagin, A. J. (2000). Social pressures on organizational website adoption. Human Communication Research, 26, 618-646.

Flanagin, A. J., Farinola, W. J. M., & Metzger, M. J. (2000). The technical code of the Internet / World Wide Web. Critical Studies in Media Communication, 17, 409-428.

Flanagin, A. J., & Metzger, M. J. (2000). Perceptions of Internet information credibility. Journalism and Mass Communication Quarterly, 77, 515-540.

Seibold, D. R., & Flanagin, A. J. (2000). Potential "sites" for building common ground across metatheoretical perspectives on organizational communication. In S. R. Corman & M. S. Poole (Eds.), Perspectives on organizational communication: Finding common ground (pp. 175-185). New York: Guilford.

Taylor, J., Flanagin, A. J., Cheney, G., & Seibold, D. R. (2000). Organizational communication research: Key moments, central concerns, and future challenges. In W. Gudykunst (Ed.), Communication Yearbook 24 (pp. 99-137). Newbury Park, CA: Sage Publications.

Flanagin, A. J. (1999). Theoretical and pedagogical issues in computer-mediated interaction and instruction: Lessons from the use of a collaborative instructional technology. The Electronic Journal of Communication / La revue ˇlectronique de communication [Online], 9. Available: http://www.cios.org/www/ejcmain.htm (secure web site).

Monge, P. R., Fulk, J., Parnassa, C., Flanagin, A. J., Rumsey, S., & Kalman, M. (1999). Cooperative interagency approaches to the illegal drug problem . International Journal of Police Science and Management, 2, 229-241.

Monge, P. R., Fulk, J., Kalman, M., Flanagin, A. J., Parnassa, C., & Rumsey, S. (1998). Production of collective action in alliance-based interorganizational communication and information systems. Organization Science, 9, 411-433.

Fulk, J., Flanagin, A. J., Kalman, M., Monge, P. R., & Ryan, T. (1996). Connective and communal public goods in interactive communication systems. Communication Theory, 6, 60-87.

Monge, P., Fulk, J., Parnassa, C., Flanagin, A. J., Rumsey, S., & Kalman, M. (1996). Cooperative interagency approaches to the illegal drug problem. In M. Pagon (Ed.), Policing in central and eastern Europe: Comparing firsthand knowledge with experience from the west (pp. 279-289). Ljubljana, Slovenia: College of Police and Security Studies.


Technical Reports, White Papers, and Assessments

Flanagin, A. J. & Dailey, R. (2003). Curricular assessment of regular academic year versus summer session instruction. Prepared for the Curricular Assessment and Planning Program, University of California, Santa Barbara.

Bimber, B., Almeroth, K., Patton, R., Chun, D., Flanagin, A. J., & Liu, A. (2002). The future of technology and the university. Prepared for the Center for Information Technology and Society, University of California, Santa Barbara.

Flanagin, A. J., & Park, H. (2001). Virtual organizations and the organization of the virtual: Potentials and pitfalls of information-sharing in a networked world. Prepared for Outhink Incorporated, San Jose, CA.

Flanagin, A. J. (1998). Internet web site adoption and usage survey. Prepared for the Santa Barbara Region Chamber of Commerce, Santa Barbara, CA.

Fulk, J., Monge, P., Flanagin, A. J., Kalman, M., Parnassa, C., & Ryan, T (1995). The chiefs' view of the Los Angeles County Regional Criminal Information Clearinghouse, 1994. Prepared for the Police Chiefs' Association of Los Angeles County, Los Angeles, CA.


Research Grants and Fellowships

John D. and Catherine T. MacArthur Foundation, 2007, Co-Principal Investigator, Project title: Credibility and Digital Media [$520,000.00]

John D. and Catherine T. MacArthur Foundation, 2007-2009, Co-Principal Investigator, Project title: Kids and Credibility: An Empirical Examination of Youth, Digital Media Use, and Information Credibility [$260,000]

National Science Foundation, 2004 (Program on Societal Dimensions of Engineering, Science, and Technology), Co-Principal Investigator [$249,925.00]

Office of Research, Division of Social Sciences, and Office of the Provost matching funds, UCSB, Co-Principal Investigator, 2004 [$51,000.00]

Institute for Social, Behavioral, and Economic Research Grant, 1999, 2004 [$10,678.00]

Academic Senate Committee on Research Grant, 1998, 1999, 2000, 2002, 2004 [$18,596.00]

Regents' Junior Faculty Fellowship, 1998, 1999, 2000 [$16,222.21]

Faculty Research Assistance Program, 2002, 2003 [$1,200.00]


Conferences and Scholarly Presentations

Flanagin, A. J., Stohl, C., & Bimber, B. (June, 2006). Modeling the structure of collective action. Paper presented at the annual meeting of the International Communication Association, Dresden, Germany.
* Top Paper Award, Organizational Communication Division

Bimber, B., Flanagin, A. J., & Stohl, C. (May, 2005). Reconceptualizing collective action in the contemporary media environment. Paper presented at the annual meeting of the International Communication Association, New York, NY.
* Top Paper Award, Organizational Communication Division

Bimber, B., Flanagin, A. J., & Stohl, C. (May, 2005). Collective action in the contemporary media environment: Implications for theory and research. (Panel: Collective action in an Internet age: Contributions of communication researchers to collective action theory). Paper presented at the annual meeting of the International Communication Association, New York, NY.

Palomares, N., Flanagin, A. J. (November, 2004). The potential of electronic communication and information technologies as research tools: Promise and problems for the future of communication research. Paper presented at the annual meeting of the National Communication Association, Chicago, Illinois.

Flanagin, A. J., & Spivey, E. (May, 2004). Risk mitigation through uncertainty reduction in online auctions. Paper presented at the annual meeting of the International Communication Association, New Orleans, Louisiana.

Waldeck, J. H., Seibold, D. R., & Flanagin, A. J. (May, 2004). Organizational assimilation and communication technology use. Paper presented at the annual meeting of the International Communication Association, New Orleans, Louisiana.

Yao, Z. M., & Flanagin, A. J. (May, 2004). A self-awareness approach to computer-mediated communication. Paper presented at the annual meeting of the International Communication Association, New Orleans, Louisiana.

Lemus, D., Seibold, D. R., Flanagin, A. J., & Metzger, M. J. (November, 2003). Argument and decision making in computer-mediated groups. Paper presented at the annual meeting of the National Communication Association, Miami, Florida.
*Top Four Paper Award, Group Communication Division

Flanagin, A. J., & Metzger, M. J. (May, 2003). The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information. Paper presented at the annual meeting of the International Communication Association, San Diego, California.
* Top Four Paper Award, Communication and Technology Division

Flanagin, A. J., Park, H. S., & Seibold, D. R. (July, 2002). Group performance and collaborative technology: A longitudinal and multilevel analysis of information quality, contribution equity, and members' satisfaction in computer-mediated groups. Paper presented at the annual meeting of the International Communication Association, Seoul, Korea.

Flanagin, A. J., & Metzger, M. J. (July, 2002). The perceived credibility of Web site information as influenced by the sex of the source. Paper presented at the annual meeting of the International Communication Association, Seoul, Korea.

Metzger, M. J., Flanagin, A. J., & Zwarun, L. (November, 2001). Student Internet use, perceptions of information credibility, and verification behavior. Paper presented at the annual meeting of the National Communication Association, Atlanta, Georgia.

Mulac, A., Flanagin, A. J., Tiyaamornwong, V., Palomares, N. A., & Hallett, J. (November, 2001). Gender-linked language differences in virtual group deliberations. Paper presented at the annual meeting of the National Communication Association, Atlanta, Georgia.

Fulk, J., Heino, R., Flanagin, A. J., Monge, P., Kim, K., & Wan-Ying, L. (August, 2001). Intranet functionality as collective action. Paper presented at the annual meeting of the Academy of Management, Washington, D. C.

Flanagin, A. J. (2001, April). Collective action efforts toward the establishment of communication and information public goods. Paper presented at the Center for Information Technology and Society, University of California, Santa Barbara.

Flanagin, A. J., & Metzger, M. J. (November, 2000). Internet use in the contemporary media environment. Paper presented at the annual meeting of the National Communication Association, Seattle, Washington.

Flanagin, A. J., Tiyaamornwong, V., O'Connor, J., Sebastian, M., & Seibold, D. R. (November, 2000). Gender effects in anonymous, computer-mediated group work. Paper presented at the annual meeting of the National Communication Association, Seattle, Washington.
* Top Paper Award, Group Communication Division

Fulk, J., Heino, R., Flanagin, A. J., Monge, P., Kim, K. J., & Lin, W. (June, 2000). Intranet functionality as collective action. Paper presented at the annual meeting of the International Communication Association, Acapulco, Mexico.

Metzger, M. J. & Flanagin, A. J. Audience activity and the new media (June, 2000). Paper presented at the annual meeting of the International Communication Association, Acapulco, Mexico.

O'Sullivan, P. B., & Flanagin, A. J. (June, 2000). "Flaming" and other problematic computer-mediated messages: An interactional reconceptualization toward greater precision. Paper presented at the annual meeting of the International Communication Association, Acapulco, Mexico.
* Top Three Paper Award, Communication and Technology Division.

Taylor, J., Flanagin, A. J., Cheney, G., & Seibold, D. R. (June, 2000). Organizational communication research: Key moments, central concerns, and future challenges. Paper presented at the annual meeting of the International Communication Association, Acapulco, Mexico.

Flanagin, A. J. & Maynard-Farinola, W. J. (November, 1999). The technical code of the Internet / World Wide Web. Paper presented at the annual meeting of the National Communication Association, Chicago, Illinois.

Waldeck, J. & Flanagin, A. J. (November, 1999). Technology use and organizational socialization. Paper presented at the annual meeting of the National Communication Association, Chicago, Illinois.

Flanagin, A. J. (May, 1999). The interaction of theory and practice: Using collaborative technologies to teach theories of collaboration. (Panel: Developing, using, and evaluating communication technology for instructional use: Challenges and strategies for success). Paper presented at the annual meeting of the International Communication Association, San Francisco, California.

Flanagin, A. J. (May, 1999). The relative influence of social pressures on organizational web site adoption. Paper presented at the annual meeting of the International Communication Association, San Francisco, California.

Monge, P. R., Fulk, J., Kalman, M., Flanagin, A. J., Parnassa, C., & Rumsey, S. (July, 1998). Production of collective action in alliance-based interorganizational communication and information systems. Paper presented at the annual meeting of the International Communication Association, Jerusalem, Israel.

Flanagin, A. J., Monge, P. R., & Fulk, J. (May, 1997). The effects of formative interorganizational relationships on subsequent interaction. Paper presented at the annual meeting of the International Communication Association, Montreal, Canada.

Monge, P. R., Fulk, J., Kalman, M., Flanagin, A. J., Parnassa, C., & Rumsey, S. (May, 1997). Production of collective action in alliance-based interorganizational communication and information systems. Paper presented at the INSEAD/Organization Science Conference on Managing Partnerships and Strategic Alliances, Fontainebleau, France.

Monge, P. R., Fulk, J., Kalman, M., Flanagin, A. J., Parnassa, C., & Rumsey, S. (May, 1996). Organizational communication and information systems as public goods: propositions on communication and collaboration. Paper presented at the annual meeting of the International Communication Association, Chicago, Illinois.

Monge, P. R., Fulk, J., Parnassa, F. C., Flanagin, A. J., Rumsey, S., & Kalman, M. (March, 1996). Cooperative interagency approaches to the illegal drug problem. Paper presented at the Conference on Policing in Central and Eastern Europe: Comparing Firsthand Knowledge with Experience from the West, Ljubljana, Slovenia.

Flanagin, A. J. (May, 1995). Photographic truth and consequence: The evolution from analog to digital photography. Paper presented at the annual meeting of the International Communication Association, Albuquerque, New Mexico.

Flanagin, A. J. (July, 1994). Communication technologies and their effect on community: A variable-centered approach. Paper presented at the annual meeting of the International Communication Association, Sydney, Australia.

Fulk, J., Flanagin, A. J., Kalman, M., Ryan, T., & Monge, P. (July, 1994). Connective and communal public goods in communication and information systems. Paper presented at the annual meeting of the International Communication Association, Sydney, Australia.


Professional Activity

Editorial Board Member

2006-present Human Communication Research
2005-present Communication Research Reports
2001-2005 Journal of Applied Communication Research
2000-2003 Management Communication Quarterly
2000-2002 Journal of Communication
1997-1999 Journal of Applied Communication Research

Ad Hoc Reviewer

2006 Women's Studies in Communication
2006 Journal of Politics
2006 Health Communication
2006 Communication Theory
2005 New Media & Society
2005 Communication Research Reports
2001, 2005 Human Communication Research
2002, 2005 Western Journal of Communication
2002-2004
1998-1999
Communication Research
2004 Mass Communication and Society
2003 Journal of Language and Social Psychology
2002 Journal of Broadcasting & Electronic Media
2001, 1999, 1997 Journal of Computer-Mediated Communication
2006, 2001, 1997 Journal of Applied Communication Research
2000, 1999 Journal of Communication
1998 Organization Science
1997 Management Communication Quarterly

Secretarial Candidate

2002 Nominated candidate for Secretary of the Organizational Communication Division of the International Communication Association

Vice-Chair Candidate

2003 Nominated candidate for Vice-Chair of the Communication and Technology Division of the International Communication Association

Discussion Leader

1997, 1999 Organizational Communication Doctoral Student Consortium
2001, 2003 International Communication Association Annual Conference

Presentations

2001 Flanagin, A. J., & Buzzanell, P. Managing your advisor and yourself. Presented at the Organizational Communication Preconference at the International Communication Association annual meetings.
2003

Flanagin, A. J. Establishing a research program. Presented at the Organizational Communication Preconference at the International Communication Association annual meetings.

Paper Reviewer

2000 Organizational Communication Division, International Communication Association
2002 Communication and Technology Division, International Communication Association
2003 Communication and Technology Division, International Communication Association
2004 Human Communication Technology Division, National Communication Association
2004 Communication Technology and Policy Division, Association for Education in Journalism and Mass Communication

Nominating Committee Member

2003 Organizational Communication Division, International Communication Association.

Award Referee

2005 W. Charles Redding Dissertation Award, Organizational Communication Division, International Communication Association
2000, 2001 National Communication Association, Organizational Communication Division, Article of the Year Award

Session Chair

2000 Agency, Activity Theory, Communication Dilemmas, and Organizational Dissonance (Organizational Communication Division panel at the International Communication Association Annual Conference)

Session Respondent

2002 Organizations Communicating via Technologies: For Better and for Worse (Organizational Communication Division panel at the International Communication Association Annual Conference)


Teaching

Courses Developed and Taught

COM 116 The Internet, Communication, and Contemporary Society (Upper Division, Undergraduate Course)
COM 118 Communication Technology and Organization (Upper Division, Undergraduate Course)
COM 122c Communication, Collaboration, and Organization (Upper Division, Undergraduate Course)
COM 180 Senior Honors Seminar (Upper Division, Undergraduate Course, by invitation only)
COM 222c Communication, Technology, and Organization (Graduate Seminar)
COM 222c Communication Technologies and New Forms of Organizing (Graduate Seminar)
COM 594AF New Organizational Forms (Graduate Seminar)

Course Evaluation Data

Mean value of Instructor rating across all undergraduate level courses = 1.43 (scale: 1 = excellent, 2 = very good, 3 = good, 4 = fair, 5 = poor; campus mean over time = 2.0). Instructor rating is in response to the question: "In rating this course, you should consider the instructor's teaching apart from the course materials or content. Please rate the overall content of the instructor's teaching." Graduate level Instructor rating = 1.49.

Mean value of Course rating across all undergraduate level courses = 1.61 (scale: 1 = excellent, 2 = very good, 3 = good, 4 = fair, 5 = poor; campus mean over time = 2.1). Course rating is in response to the question: "Please rate the overall quality of the course, including its materials or content, independent of the instructor's teaching." Graduate level Course rating = 1.53.

Teaching Grants

UCSB Curricular Assessment and Planning Grant, 2003 [$1280.20]

UCSB Alcohol/Other Drug Awareness Curriculum Infusion Grant, 2001 [$1000.00]

UCSB Instructional Minigrant, 2001 [$1000.00]

Instructional Improvement Grant, 2000 [$5000.00]

UCSB Instructional Minigrant, 1999 [$997.72]

Teaching Awards

Purdue University Award for Excellence in Distance Education, 2000 (shared with co-instructors from Purdue, the University of Illinois, and the University of Southern California)

Outstanding Faculty Member Award, Residence Halls Association, University of California, Santa Barbara, 2000


Service

Departmental Service
Committees
Chair, Space Committee, 2002-present

Graduate Affairs Committee, 2000-2003

Honors Program Advisor, 2000-present

Ad Hoc Committee on New Building, 2000-present

Faculty Advisor, Undergraduate Communication Association, 2000-2002

Organizational Communication Search Committee, 2000-2001

Chair, Committee on Technology, 1998-present

Rules and Policies, 1996-2002

Archivist, 1998-2001

Judge, McCune Dissertation Fellowship, 2000, 2002

Computers and Video Equipment, 1996-2000

Subcommittee on Departmental Development, 1998-2000

Subcommittee on Graduate Student Qualifying Exams, 1999

Subcommittee on Faculty Courseload, 1999
Lectures
Guest Lecture, COM 1 (Introduction to Communication; Lower Division, Undergraduate Course); Winter 1998; Fall 1998; Fall 1999

Guest Lecture, COM 201 (Communication Theory; Graduate Seminar); Winter 1998

Guest Lecture, SPCOM 396 (Communication Technologies in the Workplace; Undergraduate Course at the University of Illinois at Urbana-Champaign);
Spring 2000
Academic Committees
M.A. and Ph.D. Committees
Wendy Jo Maynard Farinola (Communication)
W. Jeffrey Farrar (Communication)
Marni Heinz (Communication)
Daisy Lemus (Communication; co-Chair)
Scott MacLeod (Anthropology)
Nik Palomares (Communication)
Hee-Sun Park (Communication)
Robert Patton (Communication)
Mirit Shoham (Communication)
Amaury de Siqueira (Education)
Kim Stolzfus (Communication)
Jennifer Waldeck (Communication)
Tom Wiggins (Communication)
Mike Yao (Communication)
Senior Thesis Advisees
Camille Kitto
Rachel Kushner
Alizabeth Lerner
Elizabeth Spivey
Rachel Medel
Interdisciplinary Major Committees
Ethan Fassett
Jonathon Humphries
University Service
Committees and Memberships

Letters & Science Executive Committee, 2006-present

Member, Ad-Hoc Committee, Committee on Advancement and Promotion, 2005

Member, Awards Committee, Institute for Social, Behavioral, and Economic Research, Social Science Research Grants Program, 2004, 2005

Steering Committee Member, UCSB Center for Information Technology and Society, 2001-present

Affiliated Member, UCSB Center for Film, Television, and New Media, 2002-present

Affiliated Member, UCSB Center on Police Practices and Community, 2001-present

Search Committee for the Director of the Office of Information Technology, 2000

Teaching Subcommittee of the UCSB Information and Instructional Technology Center, 1999

Affiliated Member, UCSB Center for Information Technology and Society, 1998-2001

Presentations
Flanagin, A. J. (March, 2001). Collaborative tools for instructional support: GroupShare. Presentation at the UCSB Tenth Annual Instructional Media Day, University of California, Santa Barbara.

Flanagin, A. J. (April, 2001). Information technology's social impacts: Profound changes in how we live, learn, and work. Presentation at the ChancellorÕs Breakfast, University of California, Santa Barbara.

Flanagin, A. J. (April, 2001). UCSB Center of Information Technology and Society. Presentation to the External Review Committee, Institute for Social, Behavioral, and Economic Research, University of California, Santa Barbara.

Flanagin, A. J. (April, 2001). UCSB Communication Association Professors Panel, University of California, Santa Barbara (panel participant).
Public Service
Board of Advisors, Epidemic Networks, Santa Barbara, California, 2001-2002

Volunteer Alumni Interviewer, Undergraduate Admissions Committee, Yale University, 2000-present

Co-founder and past President and Board Member, Dog PAC, Santa Barbara (1800 member local, nonprofit political action organization dedicated to responsible dog ownership for the sake of all community members), 1996-2004

Radio appearance on KEYT's "Santa Barbara Law" to discuss First Amendment and other legal issues of new technologies, 1999

Presentation to Volkswagen North America on the topic of "e-commerce" technology applications, 1999

Presentation to the Santa Barbara Region Chamber of Commerce on organizational web site adoption behavior and patterns, 1998

Television appearance on KEYT to discuss societal dependence on advanced technologies, 1998

Work Experience

Independent Management Systems Consultant/Systems Analyst, Minneapolis, Minnesota & Los Angeles, California, February 1989 - June 1996.
Work included management information/technology systems development for diverse client base, with a specialization in microcomputer applications and an emphasis on database management and software customization. Expertise in computer networks, database information and tracking systems, and the on-line administration, calculation, analysis, and reporting of custom survey instruments and data.

York and Associates, Minneapolis, Minnesota
Systems Analyst/Management Systems Consultant, December 1989 - July 1992
Duties included management of project and design teams, client contract administration, and network and application design, programming, and implementation. Required proficiency on personal, mini, mainframe, and super-computers and attendant software languages. Extended assignments at the 3M Company, Cray Research, and the City of Minneapolis, among others.

McLaughlin Associates, Washington D.C.
Foreign Liaison Specialist, January 1988 - January 1989
Consultant to the Foreign Liaison Branch of the Security Division, Naval Sea Systems Command, Department of the Navy. Responsibilities included analysis of technology transfer and security assistance casework, writing of International Agreements, and their accompanying coordination with foreign embassies.