Simard, C. & Rice, R.E. (2007). The
practice gap: Barriers to the diffusion of best practices.
In C.R. McInerney & R.E. Day
(Eds.). Re-thinking knowledge management:
From knowledge objects to knowledge processes (pp.
Springer-Verlag. For information on the book, see:
on a review of selected literature, this chapter identifies and
categories of potential barriers to the intra-organizational transfer
practices. The first category is the organizational context, including
institutional and organizational environment, absorptive capacity,
traps, identity, culture, and size. The second category is related to
diffusion process itself: stages of diffusion, attributes of the
the recipient, and the knowledge to be transferred, and the state of
relationship between the source of knowledge and the receiving unit.
category includes management-related barriers, such as the level of
commitment and the appropriateness of training and reward systems.
strategies for facilitating best practice transfer are reviewed and
propositions are derived.
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