Rice, R.E. & Webster, J. (2002). Adoption, diffusion and use of new
in organizational settings. In C. Lin & D. Atkin (Eds.), Communication
technology and society (pp. 191-227). Cresskill, NJ: Hampton Press.
This chapter reviews the forms of, and influences
on, the diffusion, adoption
and uses of computer-mediated communication in organizational settings.
first outlines various literature sources, levels and types of
types of adoption and reinvention, and types of usage when considering
organizational media. It then summarizes a range of trade and
surveys on the adoption and use of several new and emerging media.
it draws on multiple theoretical perspectives to outline a variety of
task, contextual, media, social, organizational, and external
on media adoption, diffusion, and use. The chapter concludes by
a comprehensive framework to guide future research.
here for PDF copy of publication