(1988). Issues and concepts in research on computer-mediated
communication systems. In J. Anderson (Ed.), Communication
yearbook, 12, 436-476.
Beverly Hills, CA: Sage.
Computers and telecommunications networks have converged to provide
new category of communications media: Computer-mediated communication
(CMCS). The increasing development and application of these systems is
by increasing research concerning their uses and implications. However,
is often difficult to integrate this body of research across
technologies, and research processes. Further, such research is often
narrowly focused. This chapter suggests four dimensions of
goals, analytical domain, and tools--that scholars may use to guide and
future studies of CMCS.
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