A22. Rice, R.E. & Love, G. (1987). Electronic emotion: Socio-emotional content in a computer-mediated communication network. Communication Research, 14(1), 85-105.

This article investigates a new communications medium-public computer conferencing-by separately and jointly analyzing two basic aspects of human communication: (1) content, the extent to which such systems can support socioemotional communication, and (2) connectivity, communication patterns among system users. Results indicate that (1) computer-mediated communication systems can facilitate a moderate exchange of socioemotional content and (2) basic network roles did not generally differ in percentage of socioemotional content. Some fundamental issues in analyzing content and networks in computer-mediated systems, such as structural equivalence versus cohesion network approaches, are discussed in light of these results.

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