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This article discusses various computer conferencing (c.c.) systems and related research. Beginning with a clarification of terms, capabilities and costs. A brief history of computer conferencing systems precedes an overview of the various systems and applications. The final section considers several areas of research on the use and effects of c.c. (satisfaction, frequency and pattern style, etc.) comparisons with alternative media (capacity, effects on group processes, appropriate uses) and substitutability (for other media and experiences).

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