A125. Rice, R. E. (2017). Flexwork, boundaries, and work-family conflicts: How ICTs and work engagement influence their relationship. In G. Hertel, D. Stone, R. D. Johnson, & J. Passmore (Eds.), Handbook of the psychology of the Internet at work (pp. 175-193).  London, UK: Wiley Blackwell Industrial & Organizational Psychology Series.


Flexwork involves worker choice in time, location, and duration of work-related tasks. Organizations have increasingly offered, and employees have increasingly used, flexwork options due to organizational, technological, social, economic, and legislative forces. Information and communication technologies (ICTs) play a central role in these developments and implications. Yet there has been little research on the intersections among flexwork, work-family boundaries, and ICTs. This paper reviews and integrates conceptual definitions and distinctions, influences, and outcomes (positive, negative, conditional) associated with flexwork, work-family boundaries, and ICTs, and their interrelationships, organized by an overall model. The review and model provide useful, intriguing, and challenging opportunities for management, employees, consultants, and researchers.