B3. Johnson, B. & Rice, R.E. (1987). Managing organizational innovation: The evolution from word processing to office information systems. New York: Columbia University Press.

BookcoverTABLE OF CONTENTS

1. WORD PROCESSING: A FOUNDATION FOR INTEGRATED OFFICE SYSTEMS
2. FOUNDATIONS: INFORMATION WORK AND INNOVATION
3. IMPLEMENTING WORD PROCESSING: READY, FIRE, AIM
4. FOUR WORD PROCESSING SYSTEMS
5. PRINCIPLES OF JOB DESIGN AND SOCIOTECHNICAL SYSTEMS
6. THE DESIGN OF WORD PROCESSING JOBS
7. ADAPTATION IN WORD PROCESSING WORK
8. MANAGING WORD PROCESSING BOUNDARIES
9. TRANSFORMING WORD PROCESSING INTO OFFICE INFORMATION SYSTEMS

APPENDIX: THE RESEARCH PROCESS
REFERENCES
INDEX